Case study 01 · Investment roadmap
An AI-enabled digital assessment in weeks, not months
Client: A mid-tier underground copper operation · Engagement: Digital maturity assessment and digitisation roadmap
The challenge
The operation knew it needed to digitise, but not where to start. Systems had grown site by site and vendor by vendor. Data sat in spreadsheets, fleet systems, the mine plan and the heads of experienced people. Previous assessments had taken months, produced long reports and quickly gone out of date.
Leadership wanted a clear answer to three questions: where are we today, where is the value, and what do we do first?
Our approach
QMAI combined a short onsite assessment with AI-assisted analysis, so the team spent its time on site listening and observing rather than writing.
- 01Structured site interviews. We interviewed people across the value chain, from the face to the processing plant to finance. Interviews were captured and transcribed with consent.
- 02AI synthesis. QMAI's agents coded every interview against a mining-specific maturity framework covering data, systems, integration, people and process. Themes, pain points and quotes were linked back to source, so every finding was traceable.
- 03Systems and data mapping. We mapped each system, its data flows and its owners, revealing duplication, manual handoffs and gaps.
- 04Value-ranked opportunities. Each opportunity was scored on value, effort, risk and readiness, then sequenced into a phased roadmap.
- 05Validation with leadership. Draft findings were tested with the site leadership team before the roadmap was finalised.
Why it worked
AI handled the heavy lifting of synthesis, so our mining specialists could focus on judgement. The result was faster, more consistent and fully traceable, giving leadership confidence to invest.
Outcomes
- Assessment completed in 3 weeks, compared with a typical 3 months
- Quick wins deliverable within 90 days, in maintenance, recovery and cost reduction
- An estimated $12 million of annual value identified across the portfolio
- A single, agreed plan that leadership, site and IT all signed up to
What we delivered
- A baseline maturity score by domain, benchmarked against good practice in underground mining
- A current-state systems and data map
- A prioritised portfolio of 11 digital initiatives, each with a value case
- A phased roadmap with quick wins, foundations and longer-term transformation
- An evidence pack linking every finding to the interviews and data behind it